Cancel Gold Membership

Comments and suggestions about VideoPoker.com
Post Reply
postmann
Forum Newbie
Posts: 5
Joined Forum: August 31, 2006
View Player Page

Cancel Gold Membership

Post by postmann »

I would like to know if I sign up for the Gold membership  and I decide that I want to cancel, could this be done and how?

Webman
Video Poker Master
Posts: 5221
Joined Forum: July 13, 2005
View Player Page

Post by Webman »

Yes, canceling your gold membership is a simple process.  You will click on "my account" then "billing information."  There will be a button there that says "Cancel Gold Membership."  Click that, and you will not be billed again.If you just want to try it for a short time to make sure you like it, I suggest getting the monthly plan as opposed to the annual. This is because you pay in advance and when you cancel you will be able to continue to use the Gold membership until your next billing date, and you are not refunded for the time that you have not used. This is only intended to be a summary to answer your questions so please also read the terms and conditions.

FrddyB
Forum Newbie
Posts: 1
Joined Forum: December 23, 2025
View Player Page

Post by FrddyB »

Cancel my Gold membership. I can no longer sign in and get my Gold benefits after MANY years of membership

***Personal information removed by admin***

Webman
Video Poker Master
Posts: 5221
Joined Forum: July 13, 2005
View Player Page

Post by Webman »

FrddyB wrote:
Tue Dec 23, 2025 11:12 pm
Cancel my Gold membership. I can no longer sign in and get my Gold benefits after MANY years of membership

Did you try emailing support? I have sent your login information to your email and if you still wish to cancel we can take care of that as well. Just let us know in the email.

I have removed your personal information from the above post as this is a public forum and it's best not to share that here.

Webman
Video Poker Master
Posts: 5221
Joined Forum: July 13, 2005
View Player Page

Post by Webman »

Since we didn’t hear back from you I have cancelled the subscription so you will not be charged. You will need to upgrade to Gold again if you wish to use it in the future.

Post Reply