Page 1 of 2

Crizal

Posted: Tue Sep 03, 2013 9:40 pm
by pokerforme
That's as far as todays contest loads for me....just freezes up on that ad.

Re: Crizal

Posted: Wed Sep 04, 2013 8:36 pm
by opalineopaline



Re: Crizal

Posted: Wed Sep 04, 2013 8:38 pm
by opalineopaline
Me too.  I couldn't play yesterday at all and today, after a few games, the Crizal ad showed up and my computer can't get past it.Webman,What is going on?  I know you do great things for this site and I am hoping you can help.Thank you.


Re: Crizal

Posted: Wed Sep 04, 2013 9:25 pm
by pokerforme
Same today for me. Cant play at all day 2. And Webman must have taken a vacation lol!

Re: Crizal

Posted: Wed Sep 04, 2013 10:34 pm
by DS60056
I experienced the same problem as well, both last night and tonight. Tried using both Internet Explorer 10 and the current version of Chrome in a Windows 7 Pro environment. Logged in and out several times but whenever the Crizal ad appeared, it never ran to completion and no game was available.

Re: Crizal

Posted: Thu Sep 05, 2013 12:24 am
by Webman
Is this running in the video area or the side banners?

Re: Crizal

Posted: Thu Sep 05, 2013 9:16 am
by mendon
No, I am having trouble also, it's the video right in the middle of the screen.... the big video...

Re: Crizal

Posted: Thu Sep 05, 2013 10:40 am
by Webman
So it is not one of the side ads, but the video ad that that runs before a game that is the problem, correct? 


Re: Crizal

Posted: Thu Sep 05, 2013 11:42 am
by Webman
Thank you for reporting this... we did track it down and it was a video ad.It appears an advertiser ran a broken ad
that did not proceed correctly and we have temporarily removed ALL
video ads until this can be isolated and removed from the line-up. We
and our 3rd party networks do our best to ensure advertisers conform to
the policies but occasionally something like this slips through. We
apologize for any inconvenience.


Re: Crizal

Posted: Thu Sep 05, 2013 11:45 am
by opalineopaline
Webman,Thanks for responding and taking care of this.  You are so dependable and always good at handling the childish behavior we sometimes exhibit on the Forum.Thanks