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Renamed: White background problem on DDB
Posted: Tue Nov 14, 2006 2:01 pm
by oej719
Hey Webman,
My bonus poker and ddb card backrounds has turned white and the bet amount is gone. The rest of the screen is fine. Is this trouble on your end or my end? Or is the the poker gremmling messing with us?
Also what are you going to hold playing 9/6/4 ddb and you are dealt....
Ace h, Jack d, Queen c, King s, Six h?
Re: Renamed: White background problem on DDB
Posted: Tue Nov 14, 2006 8:08 pm
by Webman
What browser version are you using? It looks fine here. Did you notice a change, where it worked before and not now, or did you just now try the game?
Also, I hold the AH, JD, QC, KS.
Good odds at a JoB or straight.
Re: Renamed: White background problem on DDB
Posted: Wed Nov 15, 2006 7:54 am
by oej719
Webman I am using I.E. 6.0. And yes I did notice a change where it worked before and looks different now. It still works but the color has changed and the bet amount is gone.
I have good spyware and virus protection and both are updated.
Re: Renamed: White background problem on DDB
Posted: Wed Nov 15, 2006 10:15 am
by Webman
Please close all browser windows, go back to the game and refresh your browser. Let me know what it looks like now.
-Webman
Re: Renamed: White background problem on DDB
Posted: Wed Nov 15, 2006 10:54 am
by oej719
Webman okay I just completed that and no change.
Everything else is okay when I use the internet. And no other computer problems.
Re: Renamed: White background problem on DDB
Posted: Wed Nov 15, 2006 11:13 am
by Webman
Do you know how to capture a screenshot so I can see what it looks like? It might help me diagnose the problem.
Please also try 100 play and let me know if it does it there for you.
Re: Renamed: White background problem on DDB
Posted: Wed Nov 15, 2006 11:38 am
by oej719
Okay you should have the screen shot in your mail. And 100 play bonus works and looks fine.
Re: Renamed: White background problem on DDB
Posted: Wed Nov 15, 2006 11:51 am
by Webman
I'm looking into it.
Re: Renamed: White background problem on DDB
Posted: Wed Nov 15, 2006 12:12 pm
by Webman
Sorry if this is a pain, but can you install the latest version of the Shockwave Player?
Here is the address:
www.adobe.com/shockwave/download/index. ... kwaveFlash
Let me know if that helps. I certainly want to locate the source of the problem.
Re: Renamed: White background problem on DDB
Posted: Wed Nov 15, 2006 1:25 pm
by oej719
Webman, I installed the latest, then rebooted. When back to play and got the same screen I sent you. So there is no change.
Is there a plan B?