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Need tech help please!
Posted: Sat Jan 14, 2012 8:41 am
by clraiders
Okay....I have done something....I think. My number keypad works fine if I am using another program (Quickbooks) but all of a sudden....when I try to use the number keypad on the right....the key strokes no longer correspond to the cards.....any ideas??? Thanks!!
Re: Need tech help please!
Posted: Sat Jan 14, 2012 9:37 am
by mammajamma
do any of them respond to any cards?
Re: Need tech help please!
Posted: Sat Jan 14, 2012 10:16 am
by Webman
Try the num lock key on your keyboard. It doesn't sound exactly like that, but it's worth a try.
Re: Need tech help please!
Posted: Sat Jan 14, 2012 10:36 pm
by clraiders
@mamma......they respond but not to the correct card....1 will hold the first card..and then it's random after that..the 4 will hold the 5th card....WTF @webman....I have tried it with the number lock on and off (just in case)....still not working properly
Re: Need tech help please!
Posted: Sun Jan 15, 2012 10:49 am
by clraiders
webman.....you can close this.....I have resolved the problem. Thanks....Connie
Re: Need tech help please!
Posted: Sun Jan 15, 2012 12:28 pm
by Webman
How did you resolve it, in case someone else experiences this in the future?
Re: Need tech help please!
Posted: Mon Jan 16, 2012 8:28 pm
by clraiders
Okay.....Problem fixed.......so if it happens to anyone else......I restored my computer to a previous date (before my last HP update) and now everything is working fine.