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My gold status is gone and all my stats.
Posted: Thu Jul 25, 2013 3:27 pm
by kjmema
Got on today and my user name is not correct, I'm Kjohn not kjmema and I'm no longer gold, but basic...All stats are gone... what is going on...It's like I've vanished!!!
Re: My gold status is gone and all my stats.
Posted: Thu Jul 25, 2013 3:59 pm
by Webman
Log out in the top right, then log in again. If that doesn't fix it, email
forum@videopoker.com and let me know what email address you are logging in with.It looks like you have more than one account (perhaps by accident) and the other one is the Gold one.
Re: My gold status is gone and all my stats.
Posted: Thu Jul 25, 2013 4:35 pm
by Webman
Closing topic as I received your email and it looks like you are all set.