If the game loads, but the problem happens when you click on a game type (Double Double Bonus, Bonus Poker, etc) then so far everyone experiencing this has had success by repairing or
installing their sound driver. Generally we walk people through this
individually, but since it keeps happening to new people, I might as
well post the solution here.PLEASE FOLLOW THE BELOW INSTRUCTIONS CAREFULLY. When this happens, it usually means that your sound driver
is not installed correctly. We have found that the installation or updating of some anti
virus software will corrupt the sound driver. To fix this problem try
performing steps 1, 2, and 3 from the article referenced by the following link
http://www.ehow.com/how_4495560_restore ... ter.htmlDo NOT complete the steps beyond step 3.Let
me know if this resolves your problem. If not, I'll have you work with
the support team and we can post the solution here for others in the
future.