AC server regulations
Posted: Tue Oct 10, 2017 11:02 pm
The revisit a very important and relevant topic that impacts more and more casinos these days as technology continues to evolve at absurd speed, as things like "the cloud" virtually transform how companies do business & operations......SERVERS are replacing the old single chip/each game system for both slots and VP games.I published in a now defunct thread some of the more important aspects of the rules & regulations for Atlantic City Server based systems in their casinos, here is a repeat/repost of the more important points followed by additional points to consider for discussion and questions:
http://www.pressofatlanticcity.com/news ... c.htmlThis
article was first published in 2012 when the ill fated Revel opened in
AC and it was the first casino there to use Servers. Please read the
short general info article above, but I am going to quote by
copying/pasting the relevant section below that pertains to what I have
long maintained is the danger and concern about servers vis-a-vis
gambling is concerned, and how it is possible for casinos to manipulate
and otherwise mess with games/results with near impunity. Even though
this is all supposed to be regulated, we all know the facts as to what
has happened to AC's gaming oversight since 2011.Quote from the article:"There are a couple of potential worries for players.
Players have long worried that
casino operators would change payback percentages on games — and not for
the better. On most slots, changing percentages means opening a game
and changing a chip, under gaming board supervision — and that’s the
short version, leaving out several steps. It’s time consuming, and it’s
apparent to the public. On server-based machines, the operator, under
gaming board supervision, can highlight a game — or a whole bank of
games — on a computer screen, and change percentages with the click of a
mouse.
Required public, onscreen
messages that a game is being changed must be made, but old player fears
that percentages could change from day to night or weekday to weekend
certainly will surface. Rapid changes like that are not being permitted
in jurisdictions that now have server-based gaming, but casinos and
regulators will have to deal with player concerns."OK....I'll start this new conversation off with this observation about how casinos now have the ability to literally update/change/modify etc. ALL of their machines literally with a mouseclick or two. Myself, and a number of other players I know who play in AC at CET casinos, have noticed how suddenly and abruptly things can change in terms of results when playing Video poker....it seems literally that someone does indeed "Click a mouse or flip the switch" and an otherwise normal, even generous game suddenly goes EXTREMELY dead....or more often, we notice that the CET server-based games can be literally dead for days at a time (especially on promotional days like the infamous RC multiplier days) ; ALL games, all versions (single line, multi line, gimmick, you name it) all go dead at the same time.....and then SHAZAM! They all come alive again.....This is in stark contrast to how things used to be a little more even keel, a little more middle of the road, not one EXTREMELY EXTREME to another EXTREMELY EXTREME!In the regulations above it states that any of these changes (i.e. "mouse clicks") that are done to the games/machines in a Server based casino MUST BE DONE WITH SUPERVISION of the Gaming Authorities.....ok fine. I'd really like to find out, or hear from someone who knows via experience, how this works and/or what constitutes this "supervision or oversight".Could it entail that, since the Gaming Comm in NJ is headquartered in Trenton (and no agents are permanently stationed in AC casinos, although a local office in AC is located on Tennessee Ave), this supervision is done via electronically (e-mail, skype or some other instant messaging function)? I seriously doubt that the casinos must wait every time they want to make the slightest adjustment for a agent to be at the server-control station! Of course, just because the regulations STIPULATE such a provision does not in itself mean the casino is going to abide by it 100%....that would be naive, especially for something as quick, slight and prolific as a "mouseclick".Stuff to think about......and discuss
http://www.pressofatlanticcity.com/news ... c.htmlThis
article was first published in 2012 when the ill fated Revel opened in
AC and it was the first casino there to use Servers. Please read the
short general info article above, but I am going to quote by
copying/pasting the relevant section below that pertains to what I have
long maintained is the danger and concern about servers vis-a-vis
gambling is concerned, and how it is possible for casinos to manipulate
and otherwise mess with games/results with near impunity. Even though
this is all supposed to be regulated, we all know the facts as to what
has happened to AC's gaming oversight since 2011.Quote from the article:"There are a couple of potential worries for players.
Players have long worried that
casino operators would change payback percentages on games — and not for
the better. On most slots, changing percentages means opening a game
and changing a chip, under gaming board supervision — and that’s the
short version, leaving out several steps. It’s time consuming, and it’s
apparent to the public. On server-based machines, the operator, under
gaming board supervision, can highlight a game — or a whole bank of
games — on a computer screen, and change percentages with the click of a
mouse.
Required public, onscreen
messages that a game is being changed must be made, but old player fears
that percentages could change from day to night or weekday to weekend
certainly will surface. Rapid changes like that are not being permitted
in jurisdictions that now have server-based gaming, but casinos and
regulators will have to deal with player concerns."OK....I'll start this new conversation off with this observation about how casinos now have the ability to literally update/change/modify etc. ALL of their machines literally with a mouseclick or two. Myself, and a number of other players I know who play in AC at CET casinos, have noticed how suddenly and abruptly things can change in terms of results when playing Video poker....it seems literally that someone does indeed "Click a mouse or flip the switch" and an otherwise normal, even generous game suddenly goes EXTREMELY dead....or more often, we notice that the CET server-based games can be literally dead for days at a time (especially on promotional days like the infamous RC multiplier days) ; ALL games, all versions (single line, multi line, gimmick, you name it) all go dead at the same time.....and then SHAZAM! They all come alive again.....This is in stark contrast to how things used to be a little more even keel, a little more middle of the road, not one EXTREMELY EXTREME to another EXTREMELY EXTREME!In the regulations above it states that any of these changes (i.e. "mouse clicks") that are done to the games/machines in a Server based casino MUST BE DONE WITH SUPERVISION of the Gaming Authorities.....ok fine. I'd really like to find out, or hear from someone who knows via experience, how this works and/or what constitutes this "supervision or oversight".Could it entail that, since the Gaming Comm in NJ is headquartered in Trenton (and no agents are permanently stationed in AC casinos, although a local office in AC is located on Tennessee Ave), this supervision is done via electronically (e-mail, skype or some other instant messaging function)? I seriously doubt that the casinos must wait every time they want to make the slightest adjustment for a agent to be at the server-control station! Of course, just because the regulations STIPULATE such a provision does not in itself mean the casino is going to abide by it 100%....that would be naive, especially for something as quick, slight and prolific as a "mouseclick".Stuff to think about......and discuss