unpaid VP jackpot

[edog743]

WisT you barking up the wrong tree if in fact this is a tribal casino the state has no jurisdiction in the casino they only negotiate compacts. you need to contact the national indian gaming association. or some federal law enforcement agency.

[onemoretry]

I have to post about this thread and some of the comments on here: How do you people make these mistakes? Unless you're just being showered with jackpots and money this seems totally impossible unless the players are drunk or just plain stupid. I've locked up 2 machines within a short period of time waiting for the first handpay and even a third while waiting for a second handpay. But, I have never, ever lost track of how much I was supposed to have been paid or been short paid on a jackpot. In addition, I have inspected every W2-g that I've received to make sure it's correct as well.
 
 
This is pretty much my sentiment, as well.

[OTABILL]

I don't understand as well. Whenever we have had a hand pay ( unfortunately not very often) two casino employees are always present and one will count and place the money in our open palm while the other watches. While we sign a receipt, it is always when we are being paid.  Never have had a problem at a native-american casino.

[spxChrome]

spxchrome correct me if I am wrong when they pay a jackpot they count the cash out to themselves first. then they count it out to you. I think when they count it out to me I would notice being shorted 1k
 
Not always the case sometimes they will ask you if you want it counted or not and just hand it over.

[spxChrome]

[QUOTE=damule]I have to post about this thread and some of the comments on here: How do you people make these mistakes? Unless you're just being showered with jackpots and money this seems totally impossible unless the players are drunk or just plain stupid. I've locked up 2 machines within a short period of time waiting for the first handpay and even a third while waiting for a second handpay. But, I have never, ever lost track of how much I was supposed to have been paid or been short paid on a jackpot. In addition, I have inspected every W2-g that I've received to make sure it's correct as well.
 
 
This is pretty much my sentiment, as well.[/QUOTE]
 
I can see how it happens.  I never been a big fan of the slip most casinos will leave the machine locked until they pay you off then unlock.  That is what i prefer.
 
Other casinos will write the info down, not even give you a slip and then unlock the machine and wonder off with you license.
 
I have had 4 Jackpots at one time 3 of which were unlocked and the que, two of the hands were the same AWAK with no Lic. to give and a different slot tech.  It gets messy.  When you get like 5-8 handpays a session it can get confusing.  Not trying justify it just saying I can relate to the OP.
 
You have to think many of these slot techs just work by the hour.  They don't know AWAK from Triple Deuces.  They are just doing a 1,2,3 step job.
 
 

[WisT]

The casino in question is in Illinois and is not an Indian casino.  They were busy that night and I was tired with a long drive home.  They give you a yellow marker which the slot attendent and security collect before payment.  Sometimes it takes a while before they come back to you.  As I was driving home, I found the marker.  I called the casino immediately.  When I returned the following week, they would not cash my $4000 marker.  They claim that they forgot to collect the marker.  That would require myself, the attendent, the guard and the cashier (by not reconciling markers) to have all erred.  
     A casino should honor its own marker.         

[rascal]

I'm totally with Damule. Even when I am on a super duper hot streak and have multiple handpays in progress, I keep very strict track of what's going on and which handpay is for which jackpot.
 
By regs, the exact time of the win and the machine number must be posted on the disbursement log and the W2G,...... so I do not understand why the Illinois casino does not simply prove its position by inviting the patron to inspect the time stamp on the disbursement log and compare it to the W2G time stamp.
 
This whole thing makes no sense, but I guess if millions of handpays occur annually throughout the gaming industry, then it is possible for one total screw-up like this to happen. Which, in my opinion, is just another reason to follow the time-honored rules of never drinking while playing VP, and don't play when you are tired or confused. When you hit a handpay jackpot, all of your alert instinct senses should be on Code Yellow until everything is in order....not just to make sure you have the cash, but just as important to make sure you income tax documentation is A-Ok.
 
As far as SpxChrome's assertion that a casino employee will make the decision not to hand count the handpay to you in view of the camera and the winning machine...not in a regulated casino! That is a violation of gaming regs in every state that I am aware of!! The handpay must be counted to the patron in view of the eye in the sky. (At regulated casinos.)
 
Finally, speaking from the casino point of view, may I remind you that it is totally laughable to think a casino would risk its license or a large fine for $4K. A $4K handpay seems like a lot to the average player, but it is peanuts to the casino, especially in terms of comparing it to the risk of loss of license, suspension of license, enforcement audit, or fine. Once, long ago, at a casino on the Mississippi Gulf Coast I was accidently shorted $100 during a $2000 handpay. It was like a nuclear alert had occurred. The slot supervisor had to get the assistant manager in charge of the casino at that time, and a report had to be written and counter-signed by me to submit to the gaming commission along with the tape of the win and the handpay.

[mightwin]

I, myself, have never had 2 handpays going on at the same time.  I'll congratulation you (and everyone else) for that winning luck. I would like to bring up a ticket-in-ticket-out situation that was completely my fault.  I wasn't drunk, but it was late and I was tired or stupid, or both.   During an amazing winning trip of many handpays and jackpots - I must have stuck a TITO paper into my purse without remembering it the next day when I left Las Vegas for home.   Being lazy and stupid, I cleaned out my purse 6 months later and found a $400 voucher from the Golden Nugget.  It clearly said on it that it was only valid for 30 days from the date of issue.  Oops! I called the casino and spoke with a manager that repeated the 30-day policy.  Remember this was 6 MONTHS later.   My next Las Vegas trip, 8 months after the date of issue, I sat at the same $5 VP machine played a little and waited for an employee to walk by.  The nice gentleman asked if I needed anything - I brought out the old ticket, explained my stupidity, and asked if there could be anything done.  He disappeared with my old ticket, came back a short time later, and (by a miracle) counted out the cash for me. That was a nice surprise.  It clearly said on the ticket it must be cashed within 30 days.  Thank you to the Golden Nugget.  I got lucky twice for the same win.

[marie meijer]

Thank you, mightwin, for that positive info and giving us hope! One member accidentally went home with a $100 voucher. They did not plan to be back to that distant casino within the expiration date. She sold that TITO for $50 on ebay, thus a win win for both parties. She listed it for $50 with a BIN (buy it now) option for $75. With the first bid, that BIN disappears. Someone else believed you could mail a voucher to the casino and receive payment in the mail and that would be worth a phone call to the casino. I presume the machines would reject an expired voucher. But worth a try. When a bill repeatedly will not work face up in a machine, try flipping it over and reinsert. This has worked several times for me, both in the US and Canada.

[backsider]

I dont get a lot of w2gs, but I cant help but feeling that anyone who doesnt look at the form and doesnt know how much is being counted into their hand when its being counted into their hand, does not belong in a casino gambling. This is the difference between the fairly sharp kid in row 2, 3rd desk from the front, and the numbskull in the back of the room who just cant keep up. Probably sweats a lot too.